Privacy Policy
Introduction
Merthyr Podiatry is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect personal information when you contact the clinic, visit the website, or receive treatment.
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This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Merthyr Podiatry is a private podiatry clinic operated by Alverstoke Podiatry Limited.
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Data Controller: Alverstoke Podiatry Limited, trading as Merthyr Podiatry
Location: Merthyr Tydfil, United Kingdom
Email: jenny@merthyrpodiatry.co.uk
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If you have any questions about this privacy policy or how your information is handled, please contact us using the details above.
What Information We Collect
We may collect and process the following information:
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Personal details
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Name
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Phone number
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Email address
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Address
Health information
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Medical history relevant to podiatry care
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Details of foot conditions and treatments
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Information shared during consultations or enquiries
Communication records
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Emails
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Phone call notes
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Messages sent via WhatsApp or other messaging services
How We Use Your Information
Your information is used for the following purposes:
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To respond to enquiries and appointment requests
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To provide safe and appropriate podiatry treatment
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To maintain clinical records
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To communicate with you about appointments or follow up care
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To meet legal and professional obligations
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Health information is processed because it is necessary for the provision of healthcare
How Your Information Is Stored
Patient records and contact information are stored securely and only accessible to authorised individuals involved in your care.​
Reasonable steps are taken to protect personal information from loss, misuse or unauthorised access.
Sharing Information
Your personal information will be kept confidential.
Information may be shared when necessary:
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With your GP or another healthcare professional if it is relevant to your care
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When required by law or professional regulation​
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Your information will not be sold or used for marketing purposes without your consent.
How Long Information Is Kept
Clinical records are retained in accordance with professional and legal requirements for healthcare records
Your Rights
Under UK data protection law you have the right to:
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Request access to your personal data​
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Request correction of inaccurate information
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Request deletion of data where appropriate
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Restrict or object to certain processing
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Lodge a complaint with the Information Commissioner's Office
Website Data
This website may collect limited technical information such as anonymous website usage data or cookies used to improve the website experience.
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No medical information is collected automatically through the website.
Changes To This Policy
This privacy policy may be updated from time to time. The latest version will always appear on this page.
Medical Disclaimer
Information on this website is provided for general information only and does not replace professional medical advice or consultation with a qualified healthcare professional.